Rieucoulon

CONTACT

PRIVACY POLICY

Your privacy is of the utmost importance to us. We understand that your trust in us is our priority, which is why this privacy statement applies to our website https://www.rieucoulon-evenement.com (hereinafter the “Site”) and to all relationships, whether or not they exist between RIEUCOULON ÉVÉNEMENT and its clients and partners. We take the protection and respect of the privacy of the users of our website seriously and take the necessary measures to guarantee it. RIEUCOULON ÉVÉNEMENT ensures the protection of users’ personal data in accordance with the provisions of the French Data Protection Act of 6 January 1978 as amended and the General Data Protection Regulation (GDPR: No. 2016-679).

What is a privacy policy? It is a written document that explains to you, as a user of our website, the personal information that we collect about you when you browse our Site. We therefore undertake to respect the confidentiality of the personal information we collect in accordance with the terms and conditions described below. Our users will find in this “Confidentiality Policy” the personal information that we collect about them, the purposes for which this information is used, the means of collecting it, the means available to users to object to the use of their personal information, and the terms and conditions of use.


Through the website https://www.rieucoulon-evenement.com, RIEUCOULON ÉVÉNEMENT may be required to collect the personal data of any person who sends a question to RIEUCOULON ÉVÉNEMENT via the “Contact” section of the Website, makes an online reservation or subscribes to the site’s newsletter. The collection and processing of personal data transmitted by the user to RIEUCOULON ÉVÉNEMENT are subject to the provisions of the amended French Data Protection Act of 6 January 1978 and the General Data Protection Regulation (RGPD: n° 2016-679).


The https://www.rieucoulon-evenement.com website provides you with a form enabling you to invoke your rights relating to the protection of your privacy. Simply click on the following link: https://www.rieucoulon-evenement.com/fr/formulaire-rgpd.
Please read this “Privacy Policy” carefully in conjunction with RIEUCOULON ÉVÉNEMENT’s “Cookies Policy”.

1 – COLLECTION OF PERSONAL DATA

RIEUCOULON ÉVÉNEMENT may collect and process personal data, see below, when you fill in a contact form, or others, on our website https://www.rieucoulon-evenement.com.

– First name

– First name

– Title

– Company name

– Postal address

– E-mail address

– Landline/mobile telephone number

– Curriculum Vitae

– Letter of motivation

– Bank details

Information concerning your use of the Website such as your IP address, browser type, software, hardware, geographical location data and the web page you were visiting when you received access to the Website.

In addition, RIEUCOULON ÉVÉNEMENT automatically collects anonymous information concerning your use of our website https://www.rieucoulon-evenement.com and its services. Thus, RIEUCOULON ÉVÉNEMENT, for example, will automatically record which parts of the website you visit, which internet browser you use, which website you were visiting when you received access to the website, as well as your IP address. We cannot identify you on the basis of this data, but it does enable RIEUCOULON ÉVÉNEMENT to compile statistics concerning the use of the website and its audience and to send more targeted communications. The personal information we collect is collected through the methods described below in section “2 – Methods of collecting personal data”.

2 – METHODS OF COLLECTING PERSONAL DATA

Your personal data is collected through the following methods:
– Working with RIEUCOULON ÉVÉNEMENT
– Visiting the https://www.rieucoulon-evenement.com website
– The creation of a customer account
– Contact form(s)
– The quotation request form
– Your use of the services of RIEUCOULON ÉVÉNEMENT
– Verification of your identity
– Registration for communications and the newsletter (via the Website)
– Correspondence exchanged with and emanating from RIEUCOULON ÉVÉNEMENT
– Exchange of business cards
– Reception and exchanges with the staff of the establishment
– Opinion polls
– Cookies (for more information: “Cookies Policy”)
– Competitions
The personal data collected by RIEUCOULON ÉVÉNEMENT is therefore expressly and voluntarily provided by you.

3 – USE OF PERSONAL DATA

https://www.rieucoulon-evenement.com may process some or all of the data collected in order to:

– Allow browsing on the Website, management and traceability of services ordered by the user.

– Optimise the user experience, quality, management, browsing and content of the RIEUCOULON ÉVÉNEMENT website.

– The creation of a customer account and confirmation of this creation.

– Customer/prospect relationship follow-up on bookings.

– The supply of goods and services by RIEUCOULON ÉVÉNEMENT.

– Improving customer service and your needs for care.

– To contact you by e-mail and/or telephone.

– To conduct satisfaction surveys, studies and optional polls on https://www.rieucoulon-evenement.com.

– To send targeted marketing campaigns and advertisements from VERCHANT, updates and promotional offers based on your communication preferences and consent.

– To provide personalised advertising content.

– Sending quotes, receipts and invoices.

– Collecting statistical data.

– To prepare an offer.

– Administering a competition.

– The execution of a contract concluded with RIEUCOULON ÉVÉNEMENT.

– To prevent and combat computer fraud (spamming, hacking, etc.).

4 – CONFIDENTIALITY OF PERSONAL DATA

VERCHANT is the sole owner of the information collected on the https://www.rieucoulon-evenement.com website. Your personal data will not be sold, exchanged, transferred or given to third parties for any reason whatsoever, without your consent, other than what is necessary to respond to a request and/or transaction within the framework of customer relationship management, the provision of RIEUCOULON ÉVÉNEMENT services and their optimisation.

5 – PERSON RESPONSIBLE FOR COLLECTING PERSONAL DATA

For Personal Data collected as part of the creation of the User’s personal account and browsing on the Site, the person responsible for processing personal data is: Thibault Michel.

As the party responsible for processing the data it collects, https://www.rieucoulon-evenement.com undertakes to comply with the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the time their consent is collected, with full information on the processing of their personal data and to maintain a register of processing in accordance with reality.

Whenever https://www.rieucoulon-evenement.com processes personal data, RIEUCOULON ÉVÉNEMENT takes all reasonable steps to ensure the accuracy and relevance of the personal data with regard to the purposes for which https://www.rieucoulon-evenement.com processes them.

6 – DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

https://www.rieucoulon-evenement.com will not process, host or transfer the information collected on its customers to a country outside the European Union or recognised as “non-adequate” by the European Commission without informing the customer in advance. However, https://www.rieucoulon-evenement.com remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).

https://www.rieucoulon-evenement.com does not sell your personal data, which is therefore only used where necessary or for statistical and analysis purposes. We undertake not to sell, trade or transfer your personally identifiable information to third parties. If it is necessary for RIEUCOULON ÉVÉNEMENT to disclose your personal data to third parties, the third party concerned will be required to use your personal data in accordance with the provisions of this “Privacy Policy”. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

– To the competent authorities when RIEUCOULON ÉVÉNEMENT is required to do so by law or in the context of legal proceedings or future legal proceedings and to guarantee and defend our rights.

– When RIEUCOULON ÉVÉNEMENT or almost all of its assets are taken over by a third party, in which case your personal data, which RIEUCOULON ÉVÉNEMENT has collected, will constitute one of the transferred assets.

https://www.rieucoulon-evenement.com undertakes to take all necessary precautions to protect the security of the information and in particular to ensure that it is not communicated to unauthorised persons. However, if https://www.rieucoulon-evenement.com becomes aware of an incident affecting the integrity or confidentiality of customer information, it must inform the customer as soon as possible and inform him of the corrective measures taken. https://www.rieucoulon-evenement.com does not collect any “sensitive data”.

The User’s personal data may be processed by https://www.rieucoulon-evenement.com subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this “Confidentiality Policy”, such as :

– The service provider in charge of the reservation and payment system(s) for managing and validating your request.

– The service provider responsible for the creation and maintenance of the website, Diadao Productive, digital agency.

Within the limits of their respective responsibilities and for the purposes set out above, the main persons likely to have access to the data of Users of https://www.rieucoulon-evenement.com are mainly our customer service agents.

In all other cases, RIEUCOULON ÉVÉNEMENT will refrain from selling, renting or transmitting your personal data to third parties, except when it has obtained your authorisation to do so and has entered into a data processing contract with the third party concerned, which contains the necessary guarantees regarding confidentiality and compliance of your personal data with the protection of your private and professional life. If you do not wish your personal data to be shared with third parties, you may object to this at the time of collection or at any time thereafter, as mentioned in section “8 – Rights relating to the protection of your privacy”.

7 – STORAGE OF PERSONAL DATA

Except where a longer retention period is required or justified by law or by compliance with another legal obligation such as 10 years for accounting documents, RIEUCOULON ÉVÉNEMENT will retain your personal data for a period of 36 months for an occasional visitor and for a period of 36 months from the date of check-out for clients of RIEUCOULON ÉVÉNEMENT in order to achieve and fulfil the purposes as described in the “Privacy Policy” statement, under point “3 – Use of personal data”.

8 – RIGHTS RELATING TO THE PROTECTION OF YOUR PRIVACY

In accordance with the provisions of the French Data Protection Act of 6 January 1978, as amended, and the General Data Protection Regulation (RGPD: No. 2016-679), users of https://www.rieucoulon-evenement.com may invoke their rights relating to the protection of privacy, as set out below:

– Right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of Users’ data right of blocking or deletion of Users’ personal data (article 17 RGPD), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited.

– Right to withdraw consent at any time (article 13-2c RGPD).

– Right to limit the processing of Users’ data (article 18 RGPD).

– Right to object to the processing of Users’ data (article 21 GDPR).

– The right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (article 20 RGPD).

– The right to define the fate of Users’ data after their death and to choose to whom https://www.rieucoulon-evenement.com should communicate (or not) their data to a third party that they have previously designated.

As soon as https://www.rieucoulon-evenement.com becomes aware of the death of a User and in the absence of instructions from the User, RIEUCOULON ÉVÉNEMENT undertakes to destroy the User’s data, unless it is necessary to keep it for evidential purposes or to comply with a legal obligation.

If the User wishes to be able to exercise these rights on https://www.rieucoulon-evenement.com, you can send us a notice informing us of the right(s) you wish to have applied in the use of your personal data. You may exercise these rights free of charge by contacting Thibault Michel, in his capacity as Managing Director, by e-mail at contact@rieucoulon-evenement.com, or by post at RIEUCOULON ÉVÉNEMENT, 2420 Avenue de toulouse 34070 Montpellier – France, specifying in the subject line of the e-mail or post “Rights relating to the protection of your privacy”.

In this case, the User must indicate the personal data that he/she would like https://www.rieucoulon-evenement.com to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport). Requests for the deletion of personal data will be subject to the obligations imposed on RIEUCOULON ÉVÉNEMENT by law, in particular as regards the retention or archiving of documents.

In addition, you can always update, modify and/or verify, via your account, your personal data that you were required to provide when creating your customer account. If you no longer wish to receive newsletters, information bulletins on our services or advertisements, you may unsubscribe at any time by clicking on the “unsubscribe” button at the bottom of any e-mail from RIEUCOULON ÉVÉNEMENT.

9 – PROTECTION OF PERSONAL DATA

RIEUCOULON ÉVÉNEMENT undertakes to take reasonable physical, technological and organisational precautions to prevent unauthorised access to your personal data, as well as the loss, misuse or alteration of your personal data. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information.

The data collected and stored via the https://www.rieucoulon-evenement.com Site is hosted by an external company, Sequoïasoft, which provides PMS (Product Management System) type management software for hosting the customer database and data processing. The software is used to market and manage products for professionals in the accommodation, catering, open-air hotel and wellness sectors.

Sequoïasoft, a PMS (Product Management System) type management software for hosting and data processing, is committed to the :

– Network security

– Automated database backup

– Protection against intrusions

– Server security

– Confidentiality of participants

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.

If we become aware of a breach of security, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own obligations.

No personal information of the user of the https://www.rieucoulon-evenement.com website is published without the user’s knowledge, exchanged, transferred or sold on any medium whatsoever to third parties.

10 – UPDATING OF THE “PRIVACY POLICY” DECLARATION

The https://www.rieucoulon-evenement.com website may contain hyperlinks leading to other websites. Under no circumstances can RIEUCOULON ÉVÉNEMENT be held responsible for the “Privacy Policy” or privacy practices of any third party.

11 – HYPERLINKS TO OTHER WEBSITES

Le site internet https://www.rieucoulon-evenement.com peut contenir des liens hypertextes qui mènent vers d’autres sites internet. En aucun cas, RIEUCOULON ÉVÉNEMENT ne peut être tenue pour responsable de la « Politique de Confidentialité » ou des pratiques relatives à la vie privée d’une quelconque tierce partie.

12 – CONSENT

By using our website https://www.rieucoulon-evenement.com, you are obliged to accept the present “Confidentiality Policy” as well as the “General Conditions of Use” by ticking the boxes present when collecting information in order to be able to benefit from the services of RIEUCOULON ÉVÉNEMENT.

13 – COMPLAINTS

If you have a complaint concerning the way in which RIEUCOULON ÉVÉNEMENT collects, uses and/or processes your personal data, you may contact us, in the first instance, so that we can resolve the complaint(s). If this is not sufficient, Users of https://www.rieucoulon-evenement.com may lodge a complaint with the supervisory authorities and in particular with the Commission Nationale de l’Informatique et des Libertés (CNIL) by following the link below: https://www.cnil.fr/fr/plaintes

14 – CONTACT RIEUCOULON EVENEMENT

If you have any questions about the “Privacy Policy” or about the way in which RIEUCOULON ÉVÉNEMENT collects, uses or processes your personal data, please contact us by e-mail at contact@rieucoulon-evenement.com, or by post at RIEUCOULON ÉVÉNEMENT, 2420 Avenue de toulouse 34070 Montpellier – France.